Part-Time Customer Advisor | Face-to-Face Banking

Newcastle Building Society; United Kingdom; On-site; GBP 25,000 - 28,000; Part time

Benefits offered by this job

Bonus scheme

Pension scheme

Annual pay reviews

Colleague mortgage scheme

Electric car salary sacrifice

Life assurance 4x salary

Income protection

Discounts (high street and online)

14 hour weekly contract

25 days annual leave + bank holidays (

Holiday buy/sell option

Health and wellbeing

Job summary

Newcastle Building Society is seeking a Customer Adviser for a part-time role based in our high street branches. You will engage with customers daily, listen to their financial needs, and help with transactions, savings accounts and appointments. A supportive team environment and tailored training are provided.

Hours are 14 per week (Thursdays and Fridays, 9am–5pm). We value people-focused, empathetic colleagues who thrive in a face-to-face, service-oriented setting and want to grow within our

Qualifications

• Excellent people skills and customer focus.
• Strong listening skills and empathy are essential.
• A natural team player who works well with branch colleagues.

Responsibilities

• Open and set up tills and prepare for the working day.
• Arrange customer appointments and assist at the counter.
• Process customer transactions and help with savings accounts.
• Cash up and close at the end of the day.

Skills

People skills

Active listening

Empathy

Team player

Job description

Newcastle Building Society is seeking a Customer Adviser for a part-time role based in our high street branches. You will engage with customers daily, listen to their financial needs, and help with transactions, savings accounts and appointments. A supportive team environment and tailored training are provided.

Hours are 14 per week (Thursdays and Fridays, 9am–5pm). We value people-focused, empathetic colleagues who thrive in a face-to-face, service-oriented setting and want to grow within our