Part-Time Customer Adviser: Local Banking & Growth

Newcastle Strategic Solutions Limited; Tees Valley; On-site; GBP 20,000 - 28,000; Part time

Benefits offered by this job

Corporate bonus scheme

Pension scheme

Annual performance related pay reviews

Colleague mortgage scheme

Electric car salary sacrifice scheme

Life assurance (4x salary) and income

Access to financial advisers

Discounts on high street and online

28 hour weekly contract

25 days' annual leave + bank holidays

Buy/sell up to 5 days' holiday

Family leave entitlement

Health cash plan

Employee assistance programme

Free onsite gym

Volunteering days

Cycle to work scheme

Job summary

Newcastle Building Society is seeking a Customer Adviser for a part-time role based in our branch network. You will warmly engage with customers, listen to their financial needs, and support day-to-day counter transactions, account openings, and end-of-day cashing up.

A collaborative, friendly environment awaits with a strong emphasis on customer service. You will participate in a tailored 12-week training programme and have opportunities to grow your career within the society, backed by a

Qualifications

• Excellent customer-service skills and ability to listen.
• Great interpersonal skills and relationship-building.
• Willingness to learn and develop new skills.
• Collaborative mindset and team-oriented attitude.

Responsibilities

• Open tills and set up for the day.
• Process customer transactions at the counter.
• Assist in opening savings accounts and closing cash registers at day end.
• Engage with customers to understand financial needs and goals.

Skills

People skills

Listening

Team player

Job description

Newcastle Building Society is seeking a Customer Adviser for a part-time role based in our branch network. You will warmly engage with customers, listen to their financial needs, and support day-to-day counter transactions, account openings, and end-of-day cashing up.

A collaborative, friendly environment awaits with a strong emphasis on customer service. You will participate in a tailored 12-week training programme and have opportunities to grow your career within the society, backed by a