Palace Host

EASYWEBRECRUITMENT.COM; Molesey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A heritage site in East Molesey is looking for a Palace Host to join their team. The role involves greeting visitors, ensuring the safety of historic collections, checking tickets, and maintaining site security during special events. Previous experience in customer service or security is preferred. The ideal candidate should be physically fit and flexible to work evenings and weekends. This position offers enhanced holiday entitlement and family-friendly policies.

Benefits

Enhanced holiday entitlement

NEST Pension Scheme

Family-friendly policies

Qualifications

• Experience in customer service or security is required.
• Must have physical fitness for an active role.
• Flexibility to work evenings and weekends is essential.

Responsibilities

• Greet visitors and provide exceptional customer service.
• Monitor historic rooms ensuring collection safety.
• Check tickets at entrances and support event operations.
• Maintain site security and ensure visitor safety.
• Work indoors and outdoors, including evenings.

Skills

Customer service

Security awareness

Good fitness level

Flexibility

Interest in history

Job description

Location

East Molesey, London

About the Role

As a Palace Host, you’ll be part of a friendly, experienced team helping deliver exceptional visitor experiences during the exciting summer season. From the annual Music Festival and Food Festivals to live interpretation and special events, you’ll play a key role in welcoming and engaging visitors.

Responsibilities

• Greeting visitors and providing outstanding customer service
• Monitoring historic rooms and ensuring the safety of collections
• Checking tickets at entrances and supporting event operations
• Maintaining site security and assisting with visitor safety
• Working both indoors and outdoors, including some evening events

About You

• Previous experience in customer service or security
• A good level of fitness for a role that involves being on your feet and moving around the site
• Flexibility to work weekends and evenings
• An interest in history is a bonus, but not essential
• Full training will be provided

Benefits

• Enhanced holiday entitlement
• NEST Pension Scheme
• Family‑friendly policies and benefits

How to Apply

Closing date: Friday 23 January 2026

Assessment & interviews: Week commencing 2 February 2026

Please submit your CV and answer the competency and availability questions. No cover letter required.

Our client is an equal opportunities employer and values a diverse workforce. They are committed to safeguarding and ensuring the safety of everyone in their palaces.

You may have experience of the following: Visitor Experience Assistant, Heritage Site Host, Museum or Gallery Attendant, Visitor Services Assistant, Historic Site Guide, Customer Service Assistant (Visitor Attractions), Front of House Assistant, Tour Guide / Visitor Guide, Events Support Assistant, Cultural Venue Host, Guest Services Assistant, Visitor Engagement Officer, Hospitality & Visitor Services Assistant, Attractions Host, Public Engagement Assistant, etc.

Reference

REF-226 048