Overnight Store Manager — Lead Night Operations

Kentucky Fried Chicken (KFC); Tankerton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fast-food chain in the United Kingdom is seeking an experienced overnight leader to manage a team and ensure operations run smoothly during night shifts. The role involves overseeing replenishment activities, prioritizing deliveries, and maintaining high standards for morning service. Candidates should demonstrate strong leadership, customer service skills, and the ability to manage performance issues. Competitive salary includes a premium for night shifts, alongside various employee benefits.

Benefits

Competitive salary with night shift premium

Annual bonus scheme based on performance

Pension match of 4–7.5%

Discount card for shopping

Well-being support

Cycle-to-work scheme

Gym membership offers

Generous holiday entitlement

Qualifications

• Proven track record of delivering excellent customer service and coaching colleagues.
• Experience leading a team in a fast-paced, customer-facing environment.
• Operational leadership skills to operate independently without senior managers.

Responsibilities

• Lead a team overnight to deliver replenishment activities across the store.
• Prioritize deliveries, organize the warehouse, and replenish shelves.
• Run the full store operation independently, ensuring safety and wellbeing of colleagues.

Skills

Customer service excellence

Team leadership

Performance management

Operational independence

Job description

A leading fast-food chain in the United Kingdom is seeking an experienced overnight leader to manage a team and ensure operations run smoothly during night shifts. The role involves overseeing replenishment activities, prioritizing deliveries, and maintaining high standards for morning service. Candidates should demonstrate strong leadership, customer service skills, and the ability to manage performance issues. Competitive salary includes a premium for night shifts, alongside various employee benefits.