Outpatients Booking & Data Coordinator

Bedfordshire Hospitals; Bedford; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust in Bedford is seeking an organised administrative support officer to help run outpatient services. You will support patient pathways, manage bookings using eRS, and ensure data is accurate and up to date.

The role requires attention to detail, good keyboard skills, and ability to meet targets. Previous NHS clerical experience is desirable. This is a permanent full-time post, 37.5 hours per week, with standard Monday to Friday hours.

Qualifications

• Previous administrative/clerical experience
• Knowledge of patient record systems/databases
• Excellent keyboard and IT skills
• Strong organisational skills
• Interpersonal and communication skills
• Dependable with flexible attitude
• Knowledge of NHS 18-week RTT pathway
• Previous experience in healthcare services

Responsibilities

• Coordinate outpatient bookings using the electronic Referral System (eRS).
• Collect, enter, and update patient data across computerised systems ensuring accuracy.
• Assist in maintaining appointment processes and data quality to meet Government Access Targets.
• Adhere to NHS targets and ensure timely administration of patient pathways.

Skills

Admin/clerical

Patient records

Keyboard skills

Organisational skills

Interpersonal

Dependable

NHS RTT knowledge

Healthcare experience

Education

GCSEs English & Maths

Job description

Bedfordshire Hospitals NHS Foundation Trust in Bedford is seeking an organised administrative support officer to help run outpatient services. You will support patient pathways, manage bookings using eRS, and ensure data is accurate and up to date.

The role requires attention to detail, good keyboard skills, and ability to meet targets. Previous NHS clerical experience is desirable. This is a permanent full-time post, 37.5 hours per week, with standard Monday to Friday hours.