Outpatient Appointment Coordinator | Fast-Paced NHS Clinic

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

North Tees and Hartlepool NHS Foundation Trust is seeking an Outpatients Booking Clerk to support the busy outpatient central bookings team. You will book appointments, manage clinic bookings, and ensure data is accurately entered in the patient administration system while adhering to data protection guidelines.

The role requires meticulous organisation and strong communication to coordinate with clinical and administrative staff across sites, handling both in-person and telephone bookings in a

Formación

• Candidates should support efficient outpatient booking services.
• Experience handling confidential patient information with discretion.
• Strong organisational and communication skills are essential.

Responsabilidades

• Book outpatient appointments and manage clinic bookings as scheduled using the Patient Administration System and automated telephone booking system.
• Insert outpatient appointments while considering clinical priorities and ensuring timely patient access.
• Ensure all activity is entered into the outpatient systems with accurate data in line with data protection policies.
• Liaise with clinical and administrative staff across the trust to maintain smooth booking operations.

Conocimientos

Attention to detail

Communication

Data entry

Patient confidentiality

Multitasking

Herramientas

Patient Administration System

Automated telephone booking system

Descripción del empleo

North Tees and Hartlepool NHS Foundation Trust is seeking an Outpatients Booking Clerk to support the busy outpatient central bookings team. You will book appointments, manage clinic bookings, and ensure data is accurately entered in the patient administration system while adhering to data protection guidelines.

The role requires meticulous organisation and strong communication to coordinate with clinical and administrative staff across sites, handling both in-person and telephone bookings in a