Patient Pathway Co-ordinator | Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust; Bedford; Presencial; GBP 21 000 - 26 000; Tempo integral

Resumo da oferta

Bedfordshire Hospitals NHS Foundation Trust is seeking an experienced administrative professional to support outpatient services. You will handle patient data, coordinate clinic schedules via the eRS, and help ensure records are accurate and up-to-date.

The role requires strong attention to detail, excellent organisation, and the ability to work within government access targets. You will contribute to a reliable, efficient service for patients and clinical teams across two sites in Bedford and

Qualificações

• Prior administrative/clerical experience in healthcare.
• Familiar with patient record systems/databases.
• Excellent IT skills and database administration.
• Strong organisational skills and ability to meet deadlines.
• Good interpersonal and communication abilities.
• Flexible and dependable to meet service needs.
• Knowledge of NHS 18‑week RTT pathway.
• Experience in healthcare services.

Responsabilidades

• Adhere to Trust targets.
• Work within Government Access targets for patients on an 18 week pathway.
• Ensure accurate coding of attendances in a timely manner.

Conhecimentos

Administrative experience

Patient records

IT skills

Organisational skills

Interpersonal skills

Flexible/Dependable

NHS RTT pathway knowledge

Healthcare experience

Descrição da oferta de emprego

Company:

Bedfordshire Hospitals NHS Foundation Trust

The post holder will play a key role in supporting the smooth and efficient running of outpatient services by delivering high‑quality administrative support. Working at the heart of the patient pathway, they will manage a variety of tasks that ensure outpatient bookings are accurate, timely, and aligned with Government Access Targets.

A central part of the role involves using the electronic Referral System (eRS) to coordinate clinic schedules and maintain clear, well‑organised appointment processes. The post holder will be responsible for collecting, entering, and updating essential patient data within computerised systems, ensuring that all information is accurate, complete, and up to date.

This position requires strong attention to detail, excellent organisational skills, and a commitment to providing a reliable and efficient service that supports both patients and clinical teams.

The post holder will be expected to work in line with Government Access Targets, ensuring the accurate administration of patients' pathways. Duties will include collecting and inputting vital data into computerised systems, while ensuring all patient information is kept accurate and up‑to‑date.

Essential Skills and Experience:

• Previous administrative/clerical experience
• Knowledge of patient record systems/databases with proven experience
• Excellent keyboard and IT skills, including experience of maintaining and administering databases
• Strong organisational skills, with the ability to meet deadlines and work independently
• Well-developed interpersonal and communication skills, with a positive and professional approach at all levels
• Dependable, with a flexible attitude to work and the ability to adapt to service needs
• Knowledge of the NHS 18-week Referral to Treatment (RTT) pathway
• Previous experience within healthcare services

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Key Responsibilities:

• Adhere to Trust targets
• To work strictly within the Government’s Access targets for patients on an 18 week pathway.
• Ensure accurate coding of attendances is carries out in a timely manner.

This advert closes on Wednesday 21 Oct 2026

Bedfordshire Hospitals NHS Foundation Trust