Outpatient Booking Coordinator: Patient Scheduling Expert

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

On-site facilities

Bus travel discounts

Park and Ride free

Parking subsidies

Staff café and break areas

Job summary

Cambridge University Hospitals NHS Foundation Trust is inviting applications for a Booking Coordinator in the Outpatient Appointment Centre. You will join a busy office team and help deliver efficient administrative support to patients, relatives and colleagues.

The role focuses on delivering a professional service to the Outpatients' department, handling enquiries, scheduling appointments, and ensuring accurate records in line with Trust procedures.

Responsibilities

• Support the Outpatient Appointment Centre by scheduling appointments and coordinating bookings.
• Answer enquiries from patients, relatives and clinicians in a courteous and efficient manner.
• Maintain accurate records and data entry in line with Trust policies.
• Work as part of an enthusiastic team in a busy office environment.

Job description

Cambridge University Hospitals NHS Foundation Trust is inviting applications for a Booking Coordinator in the Outpatient Appointment Centre. You will join a busy office team and help deliver efficient administrative support to patients, relatives and colleagues.

The role focuses on delivering a professional service to the Outpatients' department, handling enquiries, scheduling appointments, and ensuring accurate records in line with Trust procedures.