Outpatient Receptionist — Patient Services & Admin Training

Bedfordshire Hospitals NHS Foundation Trust; Bedford; Vor Ort; GBP 21.000 - 25.000; Vollzeit

Zusammenfassung

Bedfordshire Hospitals NHS Foundation Trust in Bedford is seeking an Outpatients Receptionist to join the busy Outpatient Reception Team. You will provide front-line administration, welcome patients, and manage appointment bookings.

The role emphasizes high-quality customer service, data accuracy in patient records, and collaboration with clinicians and secretaries. Experience in healthcare admin and strong organisational skills are valued.

Qualifikationen

• Experience in a similar administrative/clerical role.
• Knowledge of patient record systems/databases.
• Experience in healthcare services desirable.
• Ability to communicate effectively at all levels.
• Excellent keyboard skills and data handling.

Aufgaben

• Welcome patients and visitors to the department.
• Book outpatient appointments and prepare notes.
• Answer telephone lines and arrange patient transport.
• Maintain PIMS and ensure patient information is up to date.
• Maintain a welcoming reception area.
• Work as part of the team across Trust sites.

Kenntnisse

Interpersonal skills

Keyboard skills

Organisational skills

Communication skills

Teamwork

Tools

PIMS

Jobbeschreibung

Bedfordshire Hospitals NHS Foundation Trust in Bedford is seeking an Outpatients Receptionist to join the busy Outpatient Reception Team. You will provide front-line administration, welcome patients, and manage appointment bookings.

The role emphasizes high-quality customer service, data accuracy in patient records, and collaboration with clinicians and secretaries. Experience in healthcare admin and strong organisational skills are valued.