Outpatient Scheduling & Waiting List Lead – Flexible Hours

The Methodist Church in Britain; Lewes; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Choice of coverage and supplemental福利

Job summary

Medway NHS Foundation Trust is seeking an NHS Administrator to plan and book outpatient appointments, manage waiting lists and move patients between sites as required. You will work to national targets including 18-week RTT and cancer targets, and support the PSC Team Leader and Service Manager.

You will have NHS admin experience, good communication skills with patients, and knowledge of Patient Service Centre systems. This role supports flexible working within the Trust.

Qualifications

• NHS administration experience.
• Experience communicating with the public or patients by phone and in person.
• Knowledge of Patient Service Centre systems.
• Knowledge of national/outpatient targets, including 18-week RTT and cancer targets.

Responsibilities

• Plan and book outpatient appointments in line with protocol and targets.
• Manage waiting lists and book appointments within targets.
• Move patients between sites to match protocol and targets.
• Process referrals in line with Trust policies.
• Manage own specialty and respond to PSC Team Leader and Service Manager.
• Record specialty statistics and provide them to managers.

Skills

Patient Service Centre systems

Outpatient targets awareness (18-week,

Education

NVQ level 3 or equivalent experience

General education standard

Job description

Medway NHS Foundation Trust is seeking an NHS Administrator to plan and book outpatient appointments, manage waiting lists and move patients between sites as required. You will work to national targets including 18-week RTT and cancer targets, and support the PSC Team Leader and Service Manager.

You will have NHS admin experience, good communication skills with patients, and knowledge of Patient Service Centre systems. This role supports flexible working within the Trust.