Outpatient Admin Coordinator — Patient Services

Leeds Teaching Hospitals; Leeds; Hybride; GBP 21 000 - 25 000; Plein temps

Résumé du poste

The Adult Therapies & Psychological Services CSU is seeking enthusiastic individuals to join our Outpatient Admin Team in full-time, permanent roles. You will support outpatient clinics by processing referrals, managing reception duties, and coordinating patient appointments.

You will interact with patients in person, by phone and by email, and will work across hospital sites as required. Based at St James’s University Hospital with regular outreach.

Qualifications

• GCSEs including Maths and English (5 GCSEs) or equivalent.

Responsabilités

• Process patient referrals for outpatient clinics.
• Assist at reception desks in clinical areas.
• Support patients in arranging appointments and updating Patient Administration records.
• Respond to patients face-to-face, by telephone and email.
• Based at St James’s University Hospital and may work at other sites as needed.

Connaissances

Literate/Numerate

Adaptable

Flexible approach

Customer care

Effective communication

Admin and clerical experience

IT skills

Formation

GCSEs including Maths & English

Outils

IT systems

Description du poste

The Adult Therapies & Psychological Services CSU is seeking enthusiastic individuals to join our Outpatient Admin Team in full-time, permanent roles. You will support outpatient clinics by processing referrals, managing reception duties, and coordinating patient appointments.

You will interact with patients in person, by phone and by email, and will work across hospital sites as required. Based at St James’s University Hospital with regular outreach.