Outpatient Care Coordinator

The Christie International; Manchester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Full training provided

Job summary

The Christie NHS Foundation Trust in Manchester is seeking a friendly and professional Band 2 Administrator to join the SACT Services team within Department 1 Oak Road Treatment Centre. The role blends reception, outpatient administration and Bloods Closer to Home support, acting as the first contact for patients and healthcare professionals.

You will manage appointments, support phlebotomy services, maintain records and handle enquiries, using Trust IT systems with a patient-focused approach.

Qualifications

• Excellent communication and interpersonal skills.
• IT literacy and experience of data entry.
• Ability to prioritise workload in a busy environment.
• Willingness to learn and undertake training as appropriate.

Responsibilities

• Meet and greet patients, relatives and visitors in a welcoming manner.
• Book, amend and cancel patient appointments across systems.
• Update patient demographics and appointment outcomes on Trust systems.
• Maintain patient confidentiality at all times.
• Provide information and advice regarding appointments.

Skills

Communication skills

IT literacy

Data entry

Prioritisation

Willingness to learn

Education

Diploma or equivalent experience

Tools

Careflow

Simply Book

Job description

The Christie NHS Foundation Trust in Manchester is seeking a friendly and professional Band 2 Administrator to join the SACT Services team within Department 1 Oak Road Treatment Centre. The role blends reception, outpatient administration and Bloods Closer to Home support, acting as the first contact for patients and healthcare professionals.

You will manage appointments, support phlebotomy services, maintain records and handle enquiries, using Trust IT systems with a patient-focused approach.