Outpatient Clinic Coordinator - Patient-Focused Admin

Epsom and St Helier University Hospitals; Epsom; On-site; GBP 21,000 - 31,000; Full time

Job summary

Epsom and St Helier University Hospitals is looking for an Outpatient Clerk to provide essential administrative support to the outpatient service. You will coordinate clinics, manage appointments, maintain patient records, and communicate with patients and clinical staff to ensure a smooth service.

The post holder will work with clinicians and the wider admin team to support timely patient care, meet performance standards and regulatory requirements, and contribute to a patient-focused service.

Qualifications

• Experience of customer care.
• Ability to prioritise tasks with some direction.
• Computer literate, with experience using a keyboard.

Responsibilities

• Book and manage patient appointments and update records.
• Process referrals and communicate with patients and clinical teams.

Skills

Customer care

Prioritising tasks

Teamwork

Tools

Excel

Job description

Epsom and St Helier University Hospitals is looking for an Outpatient Clerk to provide essential administrative support to the outpatient service. You will coordinate clinics, manage appointments, maintain patient records, and communicate with patients and clinical staff to ensure a smooth service.

The post holder will work with clinicians and the wider admin team to support timely patient care, meet performance standards and regulatory requirements, and contribute to a patient-focused service.