Outdoor Fibre Technician: Installations, Repairs & Training

Circet; Thornhill; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Job summary

Circet UK in Thornhill, DG3, is seeking a Service Delivery Technician to install and maintain Fibre infrastructure. You will work outdoors, handle multiple installations daily, survey and troubleshoot, and maintain high standards of customer service.

The role requires physical fitness, a full UK manual driving licence, and a proactive approach to safety. Telecoms experience is preferred but training is provided; you must have the right to work in the UK and DBS checks may apply.

Qualifications

• Physically capable of demanding work, including climbing up to 15m and heavy lifting.
• Full clean UK manual driving licence.
• Basic DBS check.
• Strong customer-facing and communication skills across all technical levels.
• Telecoms experience preferred; full training provided for the right candidate.
• Good understanding of health & safety practices.
• Full right to work in the UK.

Responsibilities

• Organise daily and weekly work schedule for fibre installations and repairs.
• Work outdoors in a physically demanding role and adverse weather conditions.
• Maintain high standards of customer service with residents, clients, and third parties.
• Perform full Fibre installations, surveying, testing, and troubleshooting.
• Conduct site inspections to assess feasibility and risks, ensuring safety compliance.
• Participate in team meetings and provide feedback to improve performance.
• Adhere to Circet safety standards and proactively address field risks.
• Resolve client and customer complaints promptly and professionally.
• Perform other tasks as assigned by management.

Skills

Customer-facing communication

Physical fitness

Safety awareness

Problem solving

Job description

Circet UK in Thornhill, DG3, is seeking a Service Delivery Technician to install and maintain Fibre infrastructure. You will work outdoors, handle multiple installations daily, survey and troubleshoot, and maintain high standards of customer service.

The role requires physical fitness, a full UK manual driving licence, and a proactive approach to safety. Telecoms experience is preferred but training is provided; you must have the right to work in the UK and DBS checks may apply.