Outbound Telesales

Regional Recruitment Services; Tyseley; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency is seeking an Outbound Telesales Agent based in Birmingham. This full-time, temporary to permanent role involves making outbound calls to potential business customers and discussing telecom solutions. Candidates should be confident and have strong communication skills, although prior telesales experience is not essential. The position offers full training, competitive pay, and opportunities for career progression within a supportive team environment.

Benefits

Temporary to permanent role

Full training and ongoing coaching

Uncapped commission

Career progression opportunities

Qualifications

• Confidence and willingness to make outbound calls is essential.
• Positive and resilient attitude required.
• Strong communication skills to engage customers.

Responsibilities

• Make outbound calls to potential business customers.
• Discuss telecom solutions confidently.
• Build rapport with decision-makers.

Skills

Confidence

Strong communication skills

Resilience

Job description

Outbound Telesales Agent

Location: Birmingham (hybrid after the first few weeks)
Hours: Full-Time, Monday‑Friday, 9am‑5pm
Contract: Temporary to Permanent

Are you confident, outgoing, and comfortable speaking to people on the phone? You don't need previous telesales experience, just the confidence and motivation to get on the phone and have conversations.

We're recruiting an Outbound Telesales Agent to join a busy, energetic sales office in Birmingham. Our client is a specialist telecoms provider, experiencing continued growth and looking for enthusiastic individuals who are eager to learn and succeed.

The Role

• Making outbound calls to potential business customers
• Speaking confidently about telecoms solutions (full training provided)
• Building rapport and engaging decision‑makers over the phone
• Working towards achievable targets in a fast‑paced sales environment
• Updating customer records and call outcomes accurately

What We're Looking For

• Confidence and a willingness to pick up the phone (this is key)
• A positive, resilient attitude and strong communication skills
• Comfortable working in a busy office and target‑driven environment
• Previous telesales or call centre experience is beneficial but not essential
• Backgrounds in retail, hospitality, customer service, or similar are welcome

What's On Offer

• Temporary to permanent role with long‑term career opportunities
• Full‑time hours in a supportive, high‑energy team
• Full training and ongoing coaching
• Competitive basic pay plus uncapped commission
• Clear progression within a growing specialist telecoms business

Next Steps

Apply to this Job Title role through this advert. If you would like more information about this role, please contact Chloe in our Commercial team on (phone number removed).

If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.