Outbound Customer Engagement Specialist

Bluetree Group; South Yorkshire; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Annual leave 22 days

Health cash plan

Long service gifts

Enhanced parental leave

Team events

Employee discounts

Wellbeing support

Cycle to work

Free fruit & beverages

Pension scheme

Free onsite parking

Job summary

Bluetree Group is seeking an Outbound Customer Engagement Executive (Telephone-Based) to drive high-volume outbound calls to existing customers from our UK offices. You will welcome new customers, engage established ones, and identify opportunities to increase product adoption and order frequency.

The role is office-based in the UK with a starting salary of £28,000 plus OTE £40,000-£50,000. Hours are 9am–5:30pm, Monday to Friday, with weekly pay and benefits.

Qualifications

• Substantial experience making outbound calls as your primary daily responsibility.
• Experience engaging existing customers through outbound sales, retention or cross-selling.
• Genuine enthusiasm for speaking to customers for most of the day.
• Ability to build relationships, ask insightful questions and identify opportunities.
• Resilient, self-motivated to maintain high call volumes.

Responsibilities

• Outbound Telephone Engagement with targeted customer lists.
• New Customer Welcome & Onboarding to understand business needs.
• Existing Customer Engagement & Cross-Selling to expand orders.
• Customer Retention & Feedback to understand changing requirements.

Skills

Outbound calls

Customer engagement

Cross-selling

Relationship building

Resilience

Job description

Bluetree Group is seeking an Outbound Customer Engagement Executive (Telephone-Based) to drive high-volume outbound calls to existing customers from our UK offices. You will welcome new customers, engage established ones, and identify opportunities to increase product adoption and order frequency.

The role is office-based in the UK with a starting salary of £28,000 plus OTE £40,000-£50,000. Hours are 9am–5:30pm, Monday to Friday, with weekly pay and benefits.