Outbound Sales Adviser

Confidential; Crewe; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Uncapped commission

Ongoing training

Career development opportunities

Supportive team environment

Job summary

Work Lyf Group is hiring experienced Outbound Sales Advisors to join a fast-paced sales team in Crewe. You will contact existing and prospective customers, promote products and services, and deliver excellent customer service while working to sales targets.

The role includes a salary of 28,840 per annum plus uncapped commission, ongoing training, and clear opportunities for career development within a supportive team environment.

Qualifications

• Minimum 6 months' cold calling experience OR 12 months' experience within an outbound sales/contact centre environment.
• Excellent communication and negotiation skills.
• A confident and professional telephone manner.
• Strong customer service skills.
• The ability to work towards targets and KPIs.
• Good IT skills, including experience using CRM systems.
• A positive attitude and strong team-working ethic.

Responsibilities

• Making outbound sales calls to existing and potential customers.
• Building and maintaining strong customer relationships.
• Identifying customer needs and recommending suitable products and services.
• Working towards individual and team sales targets.
• Managing customer information and call activity through CRM systems.
• Scheduling follow-up calls and maintaining an active sales pipeline.
• Handling customer enquiries professionally and efficiently.
• Participating in ongoing training, coaching, and development sessions.
• Working collaboratively with colleagues to achieve team objectives.

Skills

Cold calling

Communication

Negotiation

Telephone manner

Customer service

Targets & KPIs

Teamwork

CRM software

Tools

CRM software

Job description

Work Lyf Group is currently recruiting for experienced Outbound Sales Advisors to join a thriving and fast-paced sales team based in Crewe. With the busy season approaching, we are looking for motivated and target-driven individuals who enjoy building customer relationships and achieving results.

This is an excellent opportunity to join a supportive team, offering a competitive salary, uncapped commission, ongoing training, and genuine career development opportunities.

Salary

28,840 per annum + Uncapped Commission

Available Shifts

• Monday to Friday (40 Hours)
• Monday late shift 08:50am - 19:30pm
• Tues,Wed,Thurs 08:50am - 17:20pm
• Friday 08:50am - 15:20pm
• or
• Mon-Thurs 08:50am-19:30pm

The Role

As an Outbound Sales Advisor, you will be responsible for contacting existing and prospective customers, promoting products and services, generating sales opportunities, and delivering exceptional customer service.

Key responsibilities include:

• Making outbound sales calls to existing and potential customers
• Building and maintaining strong customer relationships
• Identifying customer needs and recommending suitable products and services
• Working towards individual and team sales targets
• Managing customer information and call activity through CRM systems
• Scheduling follow-up calls and maintaining an active sales pipeline
• Handling customer enquiries professionally and efficiently
• Participating in ongoing training, coaching, and development sessions
• Working collaboratively with colleagues to achieve team objectives

What We're Looking For

• A minimum of 6 months' cold calling experience OR 12 months' experience within an outbound sales/contact centre environment
• Excellent communication and negotiation skills
• A confident and professional telephone manner
• Strong customer service skills
• The ability to work towards targets and KPIs
• Good IT skills, including experience using CRM systems
• A positive attitude and strong team-working ethic

Benefits

• Competitive salary of 28,840
• Uncapped commission structure
• Full training and ongoing coaching
• Supportive and friendly team environment
• Career progression opportunities
• Company benefits package