Out-of-Hours 2nd Line Tech Analyst (Microsoft Stack)

Focus Group; Borehamwood; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Holiday trading

Pension 4%

Bupa & EAP

Private health insurance

Birthday day off

Electric car scheme

Cycle to work

Chalkline Champion award

Team socials

Lunch & learns

Job summary

Chalkline, part of Focus Group, is seeking a 2nd Line Technical Analyst to join the Borehamwood office (WD6). You will support clients with Microsoft 365, Azure and Windows Server and participate in an Out of Hours rota including weekends.

The role requires 2–3 years’ experience in 2nd line support or projects, and Microsoft certifications are preferred to advance your career. Expect a collaborative, career‑focused environment with strong benefits.

Qualifications

• 2-3 years’ experience in 2nd line support or projects engineering.
• Proficient with Microsoft 365, Azure and Windows Server.
• Strong knowledge of Active Directory and PowerShell.
• Microsoft certifications (Associate or Expert) preferred.

Responsibilities

• Provide 2nd line support for clients and projects.
• Work in Out of Hours rota, including weekends.
• Assist with delivery of projects using Microsoft technologies across environments.

Skills

Microsoft 365

Azure

Windows Server

SQL Server

Active Directory

PowerShell

Networking basics

Routing & Firewall

2-3 years experience

Education

Microsoft Certification (Associate/Expert)

Job description

Chalkline, part of Focus Group, is seeking a 2nd Line Technical Analyst to join the Borehamwood office (WD6). You will support clients with Microsoft 365, Azure and Windows Server and participate in an Out of Hours rota including weekends.

The role requires 2–3 years’ experience in 2nd line support or projects, and Microsoft certifications are preferred to advance your career. Expect a collaborative, career‑focused environment with strong benefits.