Order Processing & Logistics Administrator

Allscreens Nationwide Ltd; Nottingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking an Order Processing & Logistics Administrator to support the Commercial department. Reporting to the Customer Support Manager, you will assist with customer support, sales and marketing activities, and coordinate shipping and logistics with clients and our distribution centre.

The role requires strong Maths and English, a customer-focused mind, and IT proficiency. Training will be provided, and a Business Admin Degree is advantageous for progression.

Qualifications

• Must have strong Maths and English skills (written and verbal).
• Minimum 2 years’ experience in a similar role.
• Excellent communication and IT skills.
• Experience with Sage, ERP/MRP, CRM and project planning software preferred.

Responsibilities

• Process order requests in a timely and accurate manner.
• Process orders via 3rd party client systems such as NHS Net EDI.
• Raise and distribute invoices and generate commercial invoices for export shipments.
• Handle enquiries and complaints according to internal systems.
• Liaise with clients and distribution centre to organise shipping and logistics.
• Coordinate interdepartmental needs with Sales, Marketing, Regulatory Affairs, Quality Control and Finance.

Skills

Maths

English

Communication

Attention to detail

Education

Business Administration Degree

Tools

Sage

ERP/MRP

CRM

Project planning software

Job description

Order Processing & Logistics Administrator

ORDER PROCESSING & LOGISTICS ADMINISTRATOR

The Commercial department are currently looking for an Order Processing & Logistics Administrator.

Reporting directly to the Customer Support Manager, this role will support the requirements of customer support, Sales and Marketing departments.

Key responsibilities

• Process order requests in a timely and accurate manner
• Process order requests via 3rd party client systems, such as NHS Net EDI
• Raise and distribute invoices
• Generate commercial invoices for export shipments
• Process enquiries and complaints in accordance with internal systems
• Liaise with clients and internal distribution centre to organise shipping and logistics
• Expedite internal/external sales requests, or deal with issues, by liaising with Sales, Marketing, Regulatory Affairs, Quality Control or Finance departments.
• Assisting in contacting partners and distributors, building relationships and gathering data for forecasting.
• Administer marketing events (bookings, purchase order and invoice processing, shipping and pre-flight checks)
• Support sales department and clinicians with sample, literature and promotional merchandise requests
• Acquire market and product knowledge to better support the business and its customers.
• Utilisation of CRM and other internal software systems

The successful candidate must be able to demonstrate a high standard of Maths and English (both written and verbal), ideally with 2 years’ experience in a similar role, and be able to show that you are motivated, organised, possess excellent communication and IT skills, and apply a high level of attention to detail. Candidates can expect to be fully supported and mentored and training will be provided in aspects of business administration and sales support in return for effort and dedication. Experience of Sage, ERP/MRP, CRM, project planning software and a Business Admin Degree would be advantageous.

We are an Equal Opportunities employer.

To view our Recruitment Policy, please visit www.brightwake.co.uk

Closing date for applications – Friday 21st August 2026