Logistics Administrator

ASC Connections Ltd; Halesowen; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Mon-Fri work week

33 days annual leave incl. bank and PH

Early finish on Fridays

Career progression opportunities

Job summary

ASC Connections Ltd, a leading manufacturer, is seeking an experienced Logistics Administrator to join its busy operations team. You will coordinate UK and international shipments, arrange cost-effective transport, and prepare export documentation while ensuring on-time deliveries.

You will work closely with sales, freight providers and internal colleagues, produce KPI reports, and support customer service with accurate administrative tasks.

Qualifications

• Experience in logistics, transport, shipping or supply chain coordination.
• Strong customer service and administrative experience.
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
• Experience liaising with customers, suppliers, freight providers and internal teams.
• Proficiency in Microsoft Office; ERP system experience desirable.

Responsibilities

• Coordinate dispatch of UK and international orders, ensuring deliveries within lead times.
• Arrange cost-effective transport solutions and manage freight providers and internal relationships.
• Prepare and process transport/export documentation ensuring customs compliance.
• Handle customer enquiries and provide admin support to the sales team.
• Coordinate warehouse pick/pack priorities for efficient fulfilment.
• Produce and analyse weekly/monthly KPI reports to support performance.

Skills

Logistics experience

Customer service

Administrative experience

Organisational skills

Stakeholder management

Sage experience

Microsoft Office

ERP experience

Tools

Microsoft Office

Sage ERP

Job description

A leading manufacturer is looking for an experienced Logistics Administrator to join their busy operations team.

As a Logistics Administrator, you will be responsible for coordinating UK and international shipments, ensuring products are delivered safely, on time and in the most cost-effective manner. Working closely with multiple departments, you will manage transport arrangements, prepare export documentation and provide outstanding customer service while ensuring compliance with shipping and customs regulations.

As a Logistics Administrator, your duties will include:

• Coordinate the dispatch of UK and international customer orders, ensuring deliveries are completed on time and in line with agreed lead times
• Arrange cost-effective transport solutions and manage relationships with freight providers, customers, suppliers and internal teams
• Prepare and process all transport and export documentation, ensuring compliance with customs regulations and shipping legislation
• Manage customer enquiries and provide administrative support to the sales team, delivering a high standard of customer service
• Coordinate warehouse pick and pack priorities to ensure efficient order fulfilment and dispatch
• Produce and analyse weekly and monthly KPI reports to support operational performance and continuous improvement

To be successful in the role of Logistics Administrator, you will have:

• Previous experience within a logistics, transport, shipping or supply chain coordination role
• Strong customer service and administrative experience
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Strong communication and stakeholder management skills, with experience liaising with customers, suppliers, freight providers and internal teams
• Proficiency in Microsoft Office applications, with ERP system experience desirable; previous Sage experience would be advantageous

What's on offer:

• Salary ranging GBP28,000 - GBP32,000
• Monday to Friday
• 33 days annual leave, including bank holidays
• Early Finish on Friday's
• Growing business with excellent long-term career prospects

We are committed to equal opportunity and diversity.