Order-Processing Administrator

Michael Page; Banbury; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Great career progression opportunities

Full training and mentoring provided

Comprehensive benefits package

Access to many company perks

Generous annual leave package

Free parking onsite

Job summary

Michael Page is seeking a detail‑driven Order Administrator for a client near Banbury. You will process customer orders, coordinate with internal teams for on‑time delivery, and maintain accurate order records. Excellent communication and a can‑do attitude are essential to handle queries and resolve issues efficiently.

Hybrid working is offered, with full training, mentoring and a comprehensive benefits package. Knowledge of Excel, Word and Outlook is desirable, and SAP experience is a bonus.

Qualifications

• Experience in order management or a similar role is highly desirable.
• Strong administrative skills including use of Excel, Word, Outlook.
• SAP experience is highly advantageous but not essential.
• Strong organisational skills.
• Excellent communication and customer service abilities with a great telephone manner.
• A keen eye for detail and accuracy in processing information.
• Be personable, trustworthy and reliable.

Responsibilities

• Process and manage customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of products.
• Maintain accurate records of order details and updates.
• Handle customer queries and provide updates on order statuses.
• Identify and resolve any order-related issues promptly.
• Assist in improving order management processes where needed.
• Ensure compliance with company policies and procedures.

Skills

Order management

Administrative skills

Customer service

Excel

Outlook

Communication skills

Tools

SAP

Word

Job description

Client Details

My client, who are based near Banbury, operate within the retail industry and pride themselves on having a strong family ethos.

Description

• Process and manage customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of products.
• Maintain accurate records of order details and updates.
• Handle customer queries and provide updates on order statuses.
• Identify and resolve any order-related issues promptly.
• Assist in improving order management processes where needed.
• Ensure compliance with company policies and procedures.

Profile

• Experience in order management or a similar role is highly desirable.
• Strong administrative skills including use of Excel, Word, Outlook.
• SAP experience is highly advantageous but not essential.
• Strong organisational skills.
• Excellent communication and customer service abilities with a great telephone manner.
• A keen eye for detail and accuracy in processing information.
• Be personable, trustworthy and reliable.

Job Offer

• A competitive salary
• Hybrid working
• Great career progression opportunities
• Full training and mentoring provided
• A comprehensive benefits package
• Access to many company perks
• Generous annual leave package
• Free parking onsite