Administrator

The Recruitment Group; Sharnford; Sur place; GBP 15 000 - 21 000; Plein temps

Résumé du poste

The Recruitment Group is recruiting an Administrator for a long-term temporary role based in the UK. The role combines order processing, customer communication, account support and stock coordination to ensure accurate processing and timely updates.

The successful candidate will handle enquiries, support existing accounts and liaise with warehouse teams to resolve stock discrepancies, with long-term career progression opportunities.

Qualifications

• Reliable, organised and proactive
• Strong attention to detail when processing orders and stock checks
• Good written and verbal communication skills
• Confidence handling calls and professional email correspondence
• Ability to learn internal systems
• Ability to manage multiple tasks
• Customer-focused and able to build relationships
• Experience in administration, order processing, customer service, account coordination, or stock control is advantageous

Responsabilités

• Processing customer orders accurately and efficiently.
• Managing incoming and outgoing emails and responding to customer enquiries.
• Handling telephone calls professionally and providing updates where required.
• Providing day-to-day support to existing customer accounts, with no sales responsibilities.
• Building and maintaining positive working relationships with customers and internal teams.
• Checking pallets and deliveries to ensure the correct stock has arrived.
• Verifying outgoing pallets and dispatches to ensure the correct products and quantities are sent.
• Updating order information, maintaining accurate records, and completing relevant administrative paperwork.
• Liaising with warehouse and dispatch teams to resolve order or stock discrepancies.
• Ensuring all administrative tasks are completed accurately and within required timescales.

Connaissances

Order processing

Customer communication

Stock coordination

Organisational skills

Attention to detail

Team working

Formation

Experience in administration

Outils

Basic computer skills

Description du poste

Administrator

About the Role

We are currently recruiting for an Administrator to join our client's team on a long-term temporary basis, with the opportunity for ongoing employment and career progression.

This is a varied administrative role combining order processing, customer communication, account support, and stock coordination. The successful candidate will help ensure orders are processed accurately, customer enquiries are handled efficiently, and stock movements are managed correctly.

Pay Rate: £13.25 per hour

Working Hours: Monday to Friday, 08:30 – 17:00 (37.5 hours per week)

Contract: Long-term ,ongoing, with career progression opportunities.

Key Responsibilities

• Processing customer orders accurately and efficiently.
• Managing incoming and outgoing emails and responding to customer enquiries.
• Handling tele calls professionally and providing updates where required.
• Providing day-to-day support to existing customer accounts, with no sales responsibilities.
• Building and maintaining positive working relationships with customers and internal teams.
• Checking pallets and deliveries to ensure the correct stock has arrived.
• Verifying outgoing pallets and dispatches to ensure the correct products and quantities are sent.
• Updating order information, maintaining accurate records, and completing relevant administrative paperwork.
• Liaising with warehouse and dispatch teams to resolve order or stock discrepancies.
• Ensuring all administrative tasks are completed accurately and within required timescales.

What We're Looking For

• A reliable, organised, and proactive approach to work.
• Strong attention to detail, particularly when processing orders and checking stock.
• Good written and verbal communication skills.
• Confidence handling tele calls and professional email correspondence.
• Basic computer skills and the ability to learn internal systems.
• Good organisational skills and the ability to manage multiple tasks.
• A customer-focused approach and the ability to build positive working relationships.
• The ability to work effectively both independently and as part of a team.
• Previous experience in administration, order processing, customer service, account coordination, or stock control would be advantageous but is not essential.

Why Apply?

• Long-term opportunity with the potential for ongoing employment.
• Potential for career progression within the business.

If you are organised, detail-oriented, and enjoy a varied role combining administration, customer communication, and order coordination, we would love to hear from you.

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