Order Processing Administrator

Anderson Recruitment Ltd; Stonehouse; On-site; GBP 24,000 - 29,000; Full time

Job summary

Anderson Recruitment Ltd in Stonehouse is seeking an Order Processing Administrator to join a manufacturing firm. The role focuses on accurate data input, timely quotations, and coordinating with internal teams to meet customer expectations.

The candidate should be a self-motivated team player with strong organisational and administration skills, able to work Mon-Fri 8:30am-5pm, with starting salary around £26,748 and progression through tiers.

Qualifications

• Strong admin and data-entry skills required.
• Ability to prepare quotations and obtain written confirmation.
• Excellent organisation and time-management abilities.

Responsibilities

• Check orders for required information to enable processing.
• Contact customers for quotations and queries as needed.
• Prepare quotations and seek written confirmation for changes.
• Ensure orders dated in line with customer requirements.
• Coordinate planning and scheduling with production.
• Process all orders within 24 hours regardless of due date.
• File paperwork upon completion of the job.
• Answer general enquiries in Sales Order Processing inbox within 24 hours.
• General administrative duties.

Skills

Organisation

Time management

Administration

Customer service

Data entry

Tools

Microsoft Office

Job description

We are currently seeking an Order Processing Administrator to join a reputable manufacturing company located in Stonehouse. This is a fantastic opportunity to become part of a business recognised for its strong team environment, supportive leadership, and opportunities for long-term career progression.

Duties will include checking processed orders to ensure accuracy of data input, seeking specification sign off quickly and efficiently and liaising with the internal departments to verify confirmed dates are in line with Customers expectations.

Responsibilities:

• Check all orders received to ensure that they provide the information required to enable processing to take place.
• Contact customers, where necessary, with any queries relating to quotations.
• Prepare quotations and seek written confirmation from customers if there are any changes to the original order/quotation.
• Ensure all customer orders are dated in line with their requirements.
• Check that all the information required to facilitate planning & scheduling is to hand, e.g., quantities, the correct number of pages, production and due date required.
• Effectively schedule a controlled flow of orders through to Planning & Production.
• Ensure all orders irrelevant of due date are processed within 24 hrs.
• On completion of the job, file all paperwork.
• Answer general enquiries into the Sales Order Processing team shared e‑mail inboxes within 24 hours.
• General administrative duties.

Candidate Attributes:

• A self-motivated team player
• Excellent organisation, time management and administration skills
• Able to prioritise workload
• Able to work under pressure and remain calm
• Customer service can do attitude

Hours: Monday - Friday - 8.30am - 5pm

Salary: Starting £26,748 (there are 3 tiers off pay you can progress through with training)