Order Book Clerk

Babcock International; Andover; On-site; GBP 29,000; Full time

Job summary

A leading defense contractor is seeking an Order Book Clerk for a full-time position in Andover. The successful candidate will support procurement activities vital to critical national security projects, ensuring the smooth flow of operations. Responsibilities include supplier communication, order processing, and maintaining compliance. Essential skills include customer service experience and strong IT abilities, particularly in Microsoft Excel. The role offers various benefits and is based on-site at Andover.

Benefits

Generous holiday allowance

Matched contribution pension scheme

Access to a Digital GP and annual health check

Employee share scheme

Payment of professional fees

Flexible working options

Qualifications

• Previous customer service experience.
• Strong IT skills including Microsoft Office (Excel essential).
• Basic knowledge of procurement and ERP systems.
• Experience in a telephone-based role such as a call centre.

Responsibilities

• Contact suppliers to confirm and expedite purchase orders.
• Complete order book reviews and manage allocated suppliers.
• Process supplier proof of delivery (PODs) promptly.
• Resolve invoice queries and attend aged debt reviews.
• Maintain accuracy and efficiency using data system capabilities.

Skills

Customer Service

Communication skills

Strong IT skills (Microsoft Office, Excel)

Basic knowledge of procurement and ERP systems

Telephone-based experience

Job description

Job Title : Order Book Clerk

Location : Andover Hampshire

Compensation : 28018 Benefits

Role Type : Full time / 12 Month Fixed Term Contract

Join a team that keeps critical projects moving become an Order Book Clerk and make a real impact.

At Babcock were working to create a safe and secure world together. If you join us you can play your part as an Order Book Clerk at Andover near Winchester Hampshire .

The role

As an Order Book Clerk youll play a vital role in ensuring the smooth flow of procurement activities that underpin our defence and engineering projects. This is a fast-paced detail-driven position where your organisational skills and proactive approach will help maintain efficiency and compliance across critical supply chains.

Day-to-day youll work closely with suppliers and internal teams making a tangible difference to national security projects while developing your career in a dynamic environment.

• Contacting suppliers via phone and email to confirm and expedite critical or overdue purchase orders
• Completing order book reviews and managing allocated suppliers
• Processing supplier proof of delivery (PODs) promptly to reduce receipt queries
• Resolving invoice queries to comply with prompt payment policies and attending aged debt reviews
• Using data system capabilities and best practice processes to maintain accuracy and efficiency

This role is full time 37 hours per week and is based on site at Andover.

Essential experience of the Order Book Clerk

• Previous customer service experience
• Strong IT skills including Microsoft Office (Excel essential)
• Basic knowledge of procurement and ERP systems
• Experience in a telephone-based role such as a call centre

Qualifications for the Order Book Clerk

We value difference and dont have a fixed idea when it comes to background or education provided you can show the required level of experience and / or willingness to learn then we would like to hear from you.

Security Clearance

The successful candidate must be able to achieve and maintain Standard (BPSS) and Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth nationality current or former citizenship and any residency you hold or have held. Further details are available at United Kingdom Security Vetting : clearance levels - ().

What we offer

• Generous holiday allowance
• Matched contribution pension scheme with life assurance
• Access to a Digital GP annual health check and nutritional consultations through Aviva DigiCare
• Employee share scheme and shopping savings portal
• Payment of professional fees
• Reservists in the armed forces receive 10 days special paid leave
• Holiday Trading buy or sell up to one working week of annual leave
• Be Kind Day one paid day a year for volunteering
• Flexible working options
• A dynamic working environment

Babcock International

For over a century Babcock has helped to defend nations protect communities and build a better world. To continue we must adapt advance and be a sustainable business with a shared goal.

Closing date

11 / 01 / 2026

Key Skills

Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking

Employment Type

Full Time