Order Administrator

JR United Kingdom; Bath; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Bath is seeking a dynamic customer service professional. The role involves managing customer orders, providing information and support, and maintaining sales documentation. Ideal candidates should possess excellent communication skills and the ability to thrive in a busy environment.

Qualifications

• Excellent telephone manner and communication skills.
• Ability to work independently and in a team.
• Task driven and able to prioritise workload.

Responsibilities

• Supplying information, pricing and order information.
• Processing customer orders and purchase orders.
• Advising customers on shipments and delivery times.

Skills

Communication

Attention to detail

Task management

Independent work

Teamwork

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load