Order Administrator

JR United Kingdom; Worcester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the UK is seeking a detail-oriented customer service representative to ensure excellent customer care and efficient handling of orders. Responsibilities include managing customer information, processing orders, and maintaining sales logs. Strong communication and organizational skills are essential for success in this fast-paced environment.

Responsibilities

• Supplying information, pricing and order information.
• Processing orders and purchase orders from customers.
• Advising customers on shipments and delivery times.

Skills

Excellent telephone manner

Communication skills

Independent and able to work within a team

Task driven

Ability to work on your own initiative

Prioritisation skills

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load