Order Administrator

JR United Kingdom; Cheltenham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in customer service is looking for a detail-oriented individual to manage orders and provide excellent communication to clients. The role involves processing customer requests, maintaining sales logs, and ensuring efficient workflow in a fast-paced environment.

Responsibilities

• Supplying information, pricing, and order quotations.
• Processing customer and purchase orders.
• Advising customers on shipments and delivery timelines.
• Maintaining sales logs and compiling reports.

Skills

Excellent telephone manner and communication skills

Independent and able to work within a team

Task driven

Ability to work on initiative

Prioritising workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load