Order Administrator

JR United Kingdom; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in customer service seeks detail-oriented individuals with excellent communication skills for a role focused on order processing and customer interaction. Responsibilities include providing information, processing orders, and maintaining records in a fast-paced environment, requiring both teamwork and independence.

Qualifications

• Excellent telephone manner and communication skills.
• Ability to work independently and prioritize workload.

Responsibilities

• Supplying information, pricing, and order information/typing quotations.
• Processing orders and purchase orders.
• Advising customers on shipments and delivery times.

Skills

Attention to detail

Communication

Organisational skills

Teamwork

Independence

Task driven

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load