Optimisation Consultant

AXA Group; Leeds, Tunbridge Wells; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading health insurance provider is seeking an Optimisation Consultant in Leeds to spearhead digital product improvement initiatives. This role requires expertise in process improvement, agile methodologies, and data analytics. Key responsibilities include overseeing process mapping and transformation initiatives, collaborating with management, and improving operational efficiencies. This position offers a competitive salary, benefits, and flexible working arrangements, encouraging candidates with relevant experience and certifications to apply.

Benefits

Competitive annual salary up to £65,000

Annual performance-based bonus

Contributory pension scheme

Private medical cover

28 days annual leave plus Bank Holidays

Qualifications

• Experience in process mapping and digital transformation in health insurance or financial services.
• Familiarity with health insurance regulations and compliance.
• Strong ability to deliver presentations to executive audiences.

Responsibilities

• Align optimisation strategies with business goals and collaborate with management.
• Develop innovative optimisation strategies.
• Analyse and redesign processes to enhance performance.
• Utilise data analytics to derive actionable insights.

Skills

Process improvement

Analytical thinking

Project management

Data analytics

Collaboration

Education

Lean Six Sigma certification

Tools

Agile frameworks (Scrum/Kanban)

RPA tools

Job description

We’re looking for an innovative, collaborative and driven Optimisation Consultant to join us at AXA Health, to play a crucial role leading on continuous improvement activity within our digital product portfolio. This role is instrumental in harnessing digital capabilities, including automation, RPA, and agile methodologies, to streamline processes, enhance compliance and deliver superior value.

As our Optimisation Consultant, you’ll oversee process mapping, transformation initiatives, systems thinking interventions, and technology‑enabled projects aimed at eliminating waste, boosting operational efficiency and identifying growth opportunities within the health insurance domain through detailed analysis and discovery activity.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least 40% of your week away from home in our Tunbridge Wells office, moving to the majority of your working week in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing

• Align optimisation strategies with strategic goals and collaborate with senior management.
• Develop long‑term optimisation strategies driving innovation and advantages in the business.
• Partner with business functions to identify opportunities, implement enhancements, and ensure effective resource utilisation.
• Guide interventions to identify areas for improvement across business functions.
• Analyse and redesign existing processes to increase productivity and enhance performance.
• Utilise data analytics to identify trends and provide actionable insights for informed actions.
• Establish key performance indicators to measure the success of optimisation efforts.
• Oversee change management efforts to ensure successful adoption of process improvements and optimisation initiatives.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring

• Relevant certifications in process improvement, such as Lean Six Sigma.
• Experience in process mapping, lean methodologies, and digital transformation in health insurance or financial services.
• Proficiency in applying agile, RPA, intelligent automation, and system thinking to enhance operations.
• Strong project management skills, with experience managing multiple technology‑enabled and agile projects.
• Familiarity with agile frameworks like Scrum or Kanban and related project management tools.
• Ability to create and deliver impactful presentations for executive audiences on transformation initiatives.
• In‑depth knowledge of health insurance regulations, compliance, and operational challenges.
• Leadership or mentoring experience in process improvement or project teams.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £65,000 dependent on experience
• Annual company & performance‑based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are

At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.