Opticians Team Leader: Lead Customer Experience & Clinic

Boots; Newmarket; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retail chain in Newmarket is seeking a Team Leader to manage store operations and customer service. The role offers opportunities for clinical and leadership development through various training programs. Candidates should have prior experience in an optical environment and a desire to learn and lead. Competitive benefits include a discretionary bonus, generous discounts, and flexible working options.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Experience working in an optical environment is essential.
• A strong desire to learn and grow within the role.

Responsibilities

• Lead and inspire the store team for exemplary customer experience.
• Involved in customer service and store operations.
• Conduct pre-screening, dispensing, and accuracy checks.

Skills

Worked in an Opticians or within an optical environment

Desire to learn

Job description

A leading optical retail chain in Newmarket is seeking a Team Leader to manage store operations and customer service. The role offers opportunities for clinical and leadership development through various training programs. Candidates should have prior experience in an optical environment and a desire to learn and lead. Competitive benefits include a discretionary bonus, generous discounts, and flexible working options.