Optical Retail Specialist: Frames & Eye Tests

Vision Express; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Discounts on eyewear

33 days holiday

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver personalised customer service and expert product advice in a fast-paced eyewear environment.

You will learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests with the latest optical technology. This role also involves running the store smoothly through admin and team collaboration.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Communication skills

Teamwork

Digital tools

Job description

Vision Express is seeking a Retail Optical Assistant to deliver personalised customer service and expert product advice in a fast-paced eyewear environment.

You will learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests with the latest optical technology. This role also involves running the store smoothly through admin and team collaboration.