Optical Retail Specialist: Frames, Tech & Style

Vision Express; Shrewsbury; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Frames allowance £350 and unlimited-lr

33 days holiday with buy/sell options

Family & friends discounts + free eye­

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised customer service and advice on eyewear. You will learn frame adjustments, fittings, and minor repairs, while supporting pre-screening eye tests with the latest optical technology.

Join a leading optical retailer backed by a global group, with generous benefits and opportunities to contribute to global vision initiatives.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer engagement

Communication

Team player

Digital tools

Tools

Digital tools

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver personalised customer service and advice on eyewear. You will learn frame adjustments, fittings, and minor repairs, while supporting pre-screening eye tests with the latest optical technology.

Join a leading optical retailer backed by a global group, with generous benefits and opportunities to contribute to global vision initiatives.