Optical Retail Associate — Growth & Training Path

Boots Opticians; Epsom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optical retailer in Epsom is looking for a Retail Assistant who will provide essential support in building customer relationships and assisting with eyewear solutions. Your role includes engaging with customers, supporting eye-test preparations, and administrative tasks associated with eyewear dispensing. Boots Opticians offers extensive training and a range of benefits including employee discounts and career development opportunities. A passion for customer care and a willingness to learn are essential for this role.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity leave

Flexible benefits scheme

24/7 counselling and support through Employee Assistance Programme

Qualifications

• No formal qualifications required, but previous retail experience is beneficial.

Responsibilities

• Build great relationships with customers by understanding their needs.
• Support the pre-screening activities of an eye test.
• Assist customers in finding eyewear solutions.
• Manage orders, dispensing, and collections of glasses and lenses.
• Complete operational tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading optical retailer in Epsom is looking for a Retail Assistant who will provide essential support in building customer relationships and assisting with eyewear solutions. Your role includes engaging with customers, supporting eye-test preparations, and administrative tasks associated with eyewear dispensing. Boots Opticians offers extensive training and a range of benefits including employee discounts and career development opportunities. A passion for customer care and a willingness to learn are essential for this role.