Optical Retail Assistant: Frames, Tech & Bonus Eligible

Vision Express; Wilmslow; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Frames allowance + lenses

33 days holiday with buy/sell

Family & friends discounts + free eye

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver personalised customer service and product advice in a fast-paced eyewear retailer. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with opportunities to grow in a company that values customer care, teamwork, and innovation in eye care.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Tools

Frames adjustment tools

Optical technology

Job description

Vision Express is seeking a Retail Optical Assistant to deliver personalised customer service and product advice in a fast-paced eyewear retailer. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with opportunities to grow in a company that values customer care, teamwork, and innovation in eye care.