Optical Retail Specialist — Frame Fittings & Tech

Vision Express; West Oxfordshire; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Frames discount

Lenses unlimited spend

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service and expert product advice in a premium eyewear environment. You’ll learn to adjust frames, assist with fittings, and support pre-screening eye tests using advanced optical technology.

Join a growing med-tech business under the EssilorLuxottica group, enjoying employee discounts, generous holiday, and wellbeing support.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Communication

Teamwork

Job description

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service and expert product advice in a premium eyewear environment. You’ll learn to adjust frames, assist with fittings, and support pre-screening eye tests using advanced optical technology.

Join a growing med-tech business under the EssilorLuxottica group, enjoying employee discounts, generous holiday, and wellbeing support.