Optical Retail Assistant — Frame Fittings & Eye Tests

Vision Express; Shaldon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

Holiday entitlement

Discounts on eyewear

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express, a premier optical retailer and med-tech group, is hiring a Retail Optical Assistant to deliver personalised service, advise on eyewear, and assist with fittings. You will learn to use the latest optical tech and contribute to a smooth store operation.

Join a growing team backed by EssilorLuxottica, with opportunities to grow, enjoy a frame allowance, holiday freedom, eye tests, and wellbeing support.

Qualifications

• Confidently engage with customers and recommend products.
• Strong communication and listening skills.
• Passion for eyewear, style, and digital tools is a plus.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Communication

Sales

Tools

Point of sale system

Job description

Vision Express, a premier optical retailer and med-tech group, is hiring a Retail Optical Assistant to deliver personalised service, advise on eyewear, and assist with fittings. You will learn to use the latest optical tech and contribute to a smooth store operation.

Join a growing team backed by EssilorLuxottica, with opportunities to grow, enjoy a frame allowance, holiday freedom, eye tests, and wellbeing support.