Optical Retail Specialist - Eyewear, Tech & Bonuses

Vision Express (UK) Limited; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

Holiday entitlement (33 days)

Discounts for family & friends

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver confident customer service and expert product advice in a premium eyewear environment. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

A collaborative team helps keep the store running smoothly with admin tasks and customer care. The role suits someone enthusiastic about eyewear, tech-savvy, and a strong communicator who enjoys helping customers in a

Qualifications

• Customer service experience in a retail or service setting.
• Interest in eyewear and comfort with fashion/style trends.
• Ability to use digital tools and technology on the shop floor.
• Excellent communication and a positive, can-do attitude.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Job description

Vision Express is seeking a Retail Optical Assistant to deliver confident customer service and expert product advice in a premium eyewear environment. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

A collaborative team helps keep the store running smoothly with admin tasks and customer care. The role suits someone enthusiastic about eyewear, tech-savvy, and a strong communicator who enjoys helping customers in a