Optical Retail Assistant: Eye Care & Tech Growth

Vision Express; Matlock Bath CP; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking an energetic Retail Optical Assistant to provide personalised customer service and expert eyewear advice in-store. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical tech, while helping keep daily store operations smooth and customer-focused.

You’ll join a growing optical retailer backed by EssilorLuxottica, with opportunities to grow within a global network and enjoy competitive retail benefits and

Qualifications

• Confident engaging with customers and recommending products.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Customer engagement

Communication

Digital tools

Job description

Vision Express is seeking an energetic Retail Optical Assistant to provide personalised customer service and expert eyewear advice in-store. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical tech, while helping keep daily store operations smooth and customer-focused.

You’ll join a growing optical retailer backed by EssilorLuxottica, with opportunities to grow within a global network and enjoy competitive retail benefits and