Optical Retail Advisor — Frames, Eye Tech & Bonus Potential

Vision Express (UK) Limited; Maidstone; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames discount

33 days holiday

Friends & family discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a friendly Optical Retail Assistant to provide confident, personalised service in our optical retail environment. You will help customers choose frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

The role includes carrying out minor repairs, handling admin tasks, and contributing to a smoothly run store. Join a global group backed by EssilorLuxottica and grow in a dynamic team.

Qualifications

• Proven ability to engage confidently with customers and provide product recommendations.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Frame adjustments

Minor repairs

Pre-screening eye tests

Digital tools

Job description

Vision Express is seeking a friendly Optical Retail Assistant to provide confident, personalised service in our optical retail environment. You will help customers choose frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

The role includes carrying out minor repairs, handling admin tasks, and contributing to a smoothly run store. Join a global group backed by EssilorLuxottica and grow in a dynamic team.