Optical Retail Advisor – Premium Eyewear & Tech

Vision Express; Sunbury-on-Thames; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday

Discounts + eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver confident customer service and expert eyewear guidance in a fast-paced retail setting. You will assist with fittings, minor repairs, and support pre-screening eye tests using the latest optical technology.

As part of the EssilorLuxottica group, you’ll benefit from a frame allowance, generous holiday, discounts, wellbeing support, and opportunities to contribute to global vision initiatives through OneSight Foundation.

Qualifications

• Confident in engaging with customers and providing product advice.
• Interest in eyewear, style and digital tools.
• Positive, collaborative team member with a can-do attitude.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Retail experience

Tools

POS systems

Optical equipment

Job description

Vision Express is seeking a Retail Optical Assistant to deliver confident customer service and expert eyewear guidance in a fast-paced retail setting. You will assist with fittings, minor repairs, and support pre-screening eye tests using the latest optical technology.

As part of the EssilorLuxottica group, you’ll benefit from a frame allowance, generous holiday, discounts, wellbeing support, and opportunities to contribute to global vision initiatives through OneSight Foundation.