Optical Assistant: Premium Eyewear & Tech Training

Vision Express; Reigate; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Employee discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express, a leading optical retailer and part of the EssilorLuxottica group, invites you to join as a Retail Optical Assistant. You’ll deliver confident, personalised service, advise on premium eyewear, and help customers choose frames while learning technical adjustments and minor repairs.

You’ll contribute to pre-screening eye tests and support store operations with friendly, efficient service. With global backing and strong career development, this is a role for eye-care enthusiasts.

Qualifications

• Experience in delivering customer-focused service in a retail environment.
• Interest in eyewear and fashion with a passion for premium products.
• Comfort using digital tools and basic tech at the point of sale.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Frame adjustments

Eye tests support

Digital tools

Tools

Retail software

Job description

Vision Express, a leading optical retailer and part of the EssilorLuxottica group, invites you to join as a Retail Optical Assistant. You’ll deliver confident, personalised service, advise on premium eyewear, and help customers choose frames while learning technical adjustments and minor repairs.

You’ll contribute to pre-screening eye tests and support store operations with friendly, efficient service. With global backing and strong career development, this is a role for eye-care enthusiasts.