Optical Retail Associate - Frames, Fittings & Perks

Vision Express; Buxton; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames & lenses spend

30+ days holiday? 33 days holiday with

Discounts for family & friends

Eye tests included

Wellbeing support

Job summary

Vision Express, part of the global EssilorLuxottica group, delivers premium eyewear and med-tech innovation to customers in the UK. Join a team that partners with top brands like Ray-Ban, Meta, Oakley, Prada and Nuance to showcase the latest in eyewear.

As a Retail Optical Assistant, you’ll provide confident personalised service, offer product advice, assist with fittings and minor repairs, and support pre-screening eye tests using cutting-edge optical technology.

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Digital tools fluency

Team player

Communication skills

Job description

Vision Express, part of the global EssilorLuxottica group, delivers premium eyewear and med-tech innovation to customers in the UK. Join a team that partners with top brands like Ray-Ban, Meta, Oakley, Prada and Nuance to showcase the latest in eyewear.

As a Retail Optical Assistant, you’ll provide confident personalised service, offer product advice, assist with fittings and minor repairs, and support pre-screening eye tests using cutting-edge optical technology.