Optical & Hearing Sales Specialist – Customer-First

Scrivens-Opticians-; Ringwood; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discounts on optical and hearing

Full training from day one

Generous staff discount scheme

Career pathways into senior sales

28 days annual leave pro-rata

Job summary

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first point of contact for customers. You will help them choose products and services that improve their lives in a fast-paced, friendly setting.

You will work with optometrists and hearing care professionals to ensure a seamless journey. Training is provided and there are clear opportunities to progress within the company.

Qualifications

• We are looking for a friendly, approachable attitude with strong communication skills.
• Basic IT skills and attention to detail are required.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and the team to ensure a seamless customer journey.

Skills

Customer service

Retail experience

Job description

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first point of contact for customers. You will help them choose products and services that improve their lives in a fast-paced, friendly setting.

You will work with optometrists and hearing care professionals to ensure a seamless journey. Training is provided and there are clear opportunities to progress within the company.