Optical & Hearing Sales Advisor - Training Discounts Growth

Scrivens Opticians & Hearing Care; Ringwood; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Full training starting day one

Staff discounts on optical and hearing

Welcoming team and family-run culture

Career pathways into senior sales or管理

Job summary

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first contact for customers, helping them choose products and services that improve their lives. You will deliver friendly, expert service in a fast-paced, customer-focused environment in our Ringwood store.

The role involves assisting with optical and hearing products, processing sales, and collaborating with the branch team to ensure a smooth customer journey. A friendly, proactive attitude and good IT skills are essential.

Qualifications

• Customer service or retail experience is preferred but not essential.
• Friendly, approachable with strong communication skills.
• Able to work in a team or independently with initiative.
• Basic IT skills and attention to detail are required.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Work with Optometrists and Hearing Aid Audiologists to ensure a seamless journey.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

POS systems

Job description

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first contact for customers, helping them choose products and services that improve their lives. You will deliver friendly, expert service in a fast-paced, customer-focused environment in our Ringwood store.

The role involves assisting with optical and hearing products, processing sales, and collaborating with the branch team to ensure a smooth customer journey. A friendly, proactive attitude and good IT skills are essential.