Sales Advisor – Optical & Hearing Care (Growth & Perks)

Scrivens Opticians & Hearing Care; Chapel-en-le-Frith; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discounts on optical and hearing

Full training and support

Career progression opportunities

Welcoming team culture

28 days annual leave (bank holidays)

Job summary

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first point of contact for customers, helping them choose optical and hearing products and services that improve their lives. You will work with a friendly, supportive team in a welcoming environment.

Role involves advising on frames, lenses, hearing care, processing sales, and contributing to stock management and store presentation. Training and progression opportunities accompany a family-run culture and generous staff

Qualifications

• Friendly, approachable attitude with strong communication skills.
• Customer service or retail experience is preferred but not essential.
• Basic IT skills and attention to detail are required.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

Skills

Friendly attitude

Strong communication

Customer service experience

Retail experience

Job description

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first point of contact for customers, helping them choose optical and hearing products and services that improve their lives. You will work with a friendly, supportive team in a welcoming environment.

Role involves advising on frames, lenses, hearing care, processing sales, and contributing to stock management and store presentation. Training and progression opportunities accompany a family-run culture and generous staff