Optical Branch Assistant Manager: Lead, Sell & Serve

Scrivens Opticians & Hearing Care; Bolton; Presencial; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus scheme

Career development

Staff discounts

Inclusive team environment

28 days leave

Staff discount on products

Descripción de la vacante

Scrivens Opticians & Hearing Care in Bolton is seeking an Assistant Branch Manager to support the Branch Manager in leading a dedicated team. You will drive branch performance, deliver exceptional customer service and ensure operational excellence.

You will motivate staff to achieve sales targets for optical and hearing products, manage day-to-day operations, and help coordinate local marketing initiatives while upholding high standards of care and presentation.

Formación

• Experience in retail or healthcare, preferably optical or audiology
• Strong customer service and sales background
• Excellent interpersonal and communication skills
• Ability to lead, motivate and support a team
• Organised, reliable and able to work under pressure
• Basic IT skills and familiarity with POS systems

Responsabilidades

• Assist in managing daily branch operations to ensure smooth service
• Motivate and develop the team to meet sales targets for optical and hearing products
• Deliver outstanding customer service with professionalism and empathy
• Assist in staff training, coaching and performance management
• Manage stock, merchandising and branch presentation to company standards
• Coordinate local marketing initiatives and promotions
• Act as Branch Manager when required (opening/closing the branch)

Conocimientos

Retail experience

Healthcare background

Customer service

Sales targets

Leadership

Interpersonal skills

Organised

POS systems

Herramientas

POS systems

Descripción del empleo

Scrivens Opticians & Hearing Care in Bolton is seeking an Assistant Branch Manager to support the Branch Manager in leading a dedicated team. You will drive branch performance, deliver exceptional customer service and ensure operational excellence.

You will motivate staff to achieve sales targets for optical and hearing products, manage day-to-day operations, and help coordinate local marketing initiatives while upholding high standards of care and presentation.