Eyewear Concierge | Optical Assistant with Bonus Potential

Vision Express; Widnes; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Discounts for family & friends

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express, part of the EssilorLuxottica group, is seeking a Retail Optical Assistant to deliver premium customer service and eyewear advice in a fast-paced store environment.

You will learn to adjust frames, assist with fittings, support pre-screening eye tests, and help with store admin to keep operations running smoothly. Vision Express offers a comprehensive benefits package and opportunities to grow within a leading optical retailer.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Teamwork

Digital tools

Job description

Vision Express, part of the EssilorLuxottica group, is seeking a Retail Optical Assistant to deliver premium customer service and eyewear advice in a fast-paced store environment.

You will learn to adjust frames, assist with fittings, support pre-screening eye tests, and help with store admin to keep operations running smoothly. Vision Express offers a comprehensive benefits package and opportunities to grow within a leading optical retailer.