Eyewear Retail Assistant — Learn, Sell & Grow

Vision Express; Chiswick; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Frame contribution

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express, part of the EssilorLuxottica group, is hiring a Retail Optical Assistant. You will deliver confident customer service, provide product recommendations, assist with fittings and minor repairs, and support pre-screening eye tests with the latest optical technology.

Join a growing med-tech and optical retail leader in the UK. The role offers opportunities to grow within a premium eyewear environment, with benefits including a frame contribution, generous holiday, discounts, and

Qualifications

• Confidently engage customers and provide product recommendations.
• Willingness to learn frame adjustments and minor repairs.
• Support pre-screening eye tests with up-to-date optical tech.
• Carry out store admin and miscellaneous support tasks.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Frame adjustments

Minor repairs

Pre-screening eye tests

Administrative tasks

Tools

Digital tools

Job description

Vision Express, part of the EssilorLuxottica group, is hiring a Retail Optical Assistant. You will deliver confident customer service, provide product recommendations, assist with fittings and minor repairs, and support pre-screening eye tests with the latest optical technology.

Join a growing med-tech and optical retail leader in the UK. The role offers opportunities to grow within a premium eyewear environment, with benefits including a frame contribution, generous holiday, discounts, and