Optical Assistant: In-Store Eye Care & Customer Service

Boots; King's Lynn; On-site; GBP 18,000 - 25,000; Full time

Job summary

A major healthcare and beauty retailer in King's Lynn is seeking an Optical Assistant to join their store team. The position involves interacting with customers, supporting eye-test activities, and assisting with eyewear solutions. The ideal candidate will have a passion for customer care and a willingness to learn through training. This role offers exciting development opportunities and various employee benefits.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support through TELUS Health

Qualifications

• Essential skills include customer care and a passion for learning.
• Desirable experience in a retail or clinical environment.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning

Job description

A major healthcare and beauty retailer in King's Lynn is seeking an Optical Assistant to join their store team. The position involves interacting with customers, supporting eye-test activities, and assisting with eyewear solutions. The ideal candidate will have a passion for customer care and a willingness to learn through training. This role offers exciting development opportunities and various employee benefits.