Optical Assistant: Eyewear Advisor & Customer Care

Boots Group; Carlisle; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Retirement plan

Bonus program

Employee discounts

Career development

Parental leave benefits

Flexible benefits

Counselling support

Job summary

Boots Opticians is looking for an Optical Assistant to join our store team. You will be the first and last point of contact for customers, working on the shop floor and reporting to the store manager.

The role offers the chance to develop through our industry-leading Step Into Optics training programme, with a mix of workshop learning and practical on-the-job experience. You will order, dispense and collect glasses and contact lenses, support eye-tests and pre-screening activities, provide

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learning & development

Job description

Boots Opticians is looking for an Optical Assistant to join our store team. You will be the first and last point of contact for customers, working on the shop floor and reporting to the store manager.

The role offers the chance to develop through our industry-leading Step Into Optics training programme, with a mix of workshop learning and practical on-the-job experience. You will order, dispense and collect glasses and contact lenses, support eye-tests and pre-screening activities, provide